5.0
Average Rating
Businesses across multiple industries rely on The Portal Genie for secure document access, smoother communication and professional self-service portals — working alongside the accounting software they already use. Read verified customer experiences from businesses using The Portal Genie.



5.0
Average Rating
100%
Five-Star Reviews
Verified
On the Xero App Store
Verified reviews from businesses using Portal Genie to deliver a more connected customer experience.
Kinesh Chinasamy
Great App, The Team are helpful and always willing to go the extra mile especially having this as a new app within our firm! Looking forward to a brighter future!
Justin Myles Fuchs
I have really enjoyed working with The Portal Genie. What stands out most is the simplicity of the platform and how easy it is for clients to use.
Charmain Olckers
The integration works really well and has helped streamline processes between systems. The team has been proactive, knowledgeable, and supportive from start to finish.
Charnel de Villiers
We are thoroughly enjoying using The Portal Genie and in particular being able to share documents directly within the application. We also like how secure the login is. Great client facing application!
Enrico Prins
We've had an excellent experience using Portal Genie integrated with Xero at E Prins & Associates - Accountants. The platform gives our clients seamless access to their statements, invoices, and credit notes at any time, which has significantly improved efficiency, communication, and overall client service.
Portal Genie is user-friendly, easy to customise, and has added real value to our day-to-day operations. Their support team has been professional, responsive, and extremely helpful throughout the entire process.
Kamogelo Alamu
Geoff's assistance was the quickest I have ever received in my entire working career. I learned to use the Portal Genie seamlessly with his assistance.
Anina Rowland
We had a super awesome experience with the assistance, the app and the connecting of the app. The explanations and the details was provided with so much patience!
Well done! And the after sale support is still great!
Yvonne Lubbe
We've had a great experience with Portal Genie integrated with Xero. It gives our clients easy access to pull their own statements, invoices, and credit notes, which has really improved convenience and communication. The platform is easy to customise, and their friendly and helpful team continue to provide great support throughout the process. Recommended for businesses that value customer centricity.
Themes that appear again and again across verified Xero App Store reviews.
Customers repeatedly praise the responsiveness, knowledge and friendliness of the Portal Genie team.
Businesses consistently describe the platform as intuitive and simple for both staff and customers.
Portal Genie complements your existing accounting workflows without disrupting how your team works.
Businesses report more professional communication, easier document access and better customer interactions.
Every review displayed on this page comes from a verified customer through the Xero App Store. These are authentic experiences from businesses using Portal Genie alongside Xero — not marketing copy.

Industries we serve
The Portal Genie helps businesses across a wide range of industries deliver seamless customer experiences and streamline operations.
Accounting
Construction
E-commerce
Education
Education Management
Equestrian Sports
Fine Art
Food & Beverage
Food Manufacturing
Financial Services
Health, Wellness & Fitness
Hospitality
Individual Contact
Information Technology
Jewellery
Marketing & Advertising
Medical Devices
Mining
Physiotherapists
Property
Property Management
Security & Investigations
Software Development
Sportswear
Telecommunications
Transportation & Logistics
Travel & Tourism
Wholesale
Upholstery & Cleaning
Book a demo to explore the platform, or start free and see how Portal Genie works alongside Xero, QuickBooks and Sage Business Cloud to give your customers a more connected experience.